Links to various non-Aetna sites are provided for your convenience only. Pharmacy Help Line. Speak with a Licensed Insurance Agent 1- 844-847-2659 , TTY Users 711 Mon - Fri, 8am - 8pm ET Box 52444 Phoenix, AZ 85072-2444. Caller type: Unknown. Contact our licensed insurance agents to find Medicare coverage for your needs. Box 14597 Lexington, KY 40512-4597. Call the Pharmacy Help Line at 1-800-238-6279 Every year, Medicare evaluates plans based on a 5-star rating system. Aetna Medicare Advantage and Prescription Drug Coverage: 1-855-335-1407; Aetna Medicare Supplement Plans: 1-800-358-8749 Blue Cross Medicare Advantage: 877-774- 8592 Aetna DMO ® and PPO grievance and appeals. Do you need answers to questions about prescription drugs? Mail-order drug ordering address: Monday to Friday, 8 AM to 6 PM ET: SHBP (State and Local. Aetna Medicare PO Box 7762 London, KY 40742. MEDICARE-MEDICAID (Duals) Aetna Better Health Premier Plan - Call Member Services and ask to be connected to a nurse at 1-855-676-5772 (TTY: 711 ), 24 hours a day, 7 days a week. Aetna pharmacy claims: Aetna Pharmacy Management P.O. All contracted providers participating in our Medicare Advantage (MA), Prescription Drug Plans (MAPD & PDP), Medicare-Medicaid (MMPs) and/or Dual Special Needs Plans (DSNPs) are required to attest to meeting the Centers for Medicare & Medicaid Services (CMS) compliance program requirements for first-tier, … Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Important: Medicare Compliance Program Requirements Due by December 31, 2020. Aetna Medicare. For accommodations of persons with special needs at meetings, call 1-833-251-9949 (TTY: 711). The call is free. Call us at the numbers listed below. For questions about Pharmacy or Aetna Rx Home Delivery, call 1-888-RX-AETNA (1-888-792-3862). Government retiree): 1-866-234-3129 ( TTY: 711) SEHBP (Education retiree): 1-866-816-3662 ( TTY: 711) Our mailing address. ET, Saturday 7:00 a.m. – 9:30 p.m. Participating physicians, hospitals and other health care providers are independent contractors and are neither agents nor employees of Aetna. California only: Aetna Dental P.O. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. All dental Medicare claims . ET, and Sunday 8 a.m. – 6 p.m. Phone 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into, or call us at 1-800-MEDICARE. Box 10462 Van Nuys, CA 91410 . Asked that I return call to Aetna 1-866-887-9741 and enter 7 digit number so they would know who I was, call came in on 3/19/20 at 4:57 PM central standard time. Aetna Dental P.O. Caller name: Said It Was Aetna Medicare. We’re here 24 hours a day, every day. MEDICAID. Box 14094 Lexington, KY 40512-4094. Hours of operation are Monday through Friday 7 a.m. – 11 p.m. All states except California: Aetna Dental P.O. ET.